A gentle home in the clouds,
for the ones we'll always love.

Yes. CloudHaven is a small independent studio, and this is our founding batch. Each piece is cast, cured, hand-painted in soft matte tones, engraved with your pet's name, then checked by hand before packing — that care is why it takes time. Please allow 4–5 weeks from order to your door, with tracked, insured delivery. We'll keep you updated by email at every step.

The inner chamber holds over 45 cubic inches (750 ml), which comfortably suits cats and dogs up to roughly 45 lb (20 kg). As a rule of thumb, 1 lb of body weight needs about 1 cubic inch. If your companion was larger, many families keep a meaningful portion of the ashes at home in their CloudHaven — especially when ashes are shared between loved ones. Message us and we'll help you figure it out honestly.

The rooftop house lifts open with a gentle magnetic click, and settles back only one way — so the little door always faces front, every time. Most families place the sealed bag of ashes from the crematorium directly inside; the opening (over 3.7 in / 95 mm across) and the chamber are sized exactly for this. If you prefer, an optional stainless-steel inner urn (+$19) fits inside as well.

Of course — anything that fits comfortably inside the chamber. Many families keep a lock of fur, a collar tag, or a small handwritten note together with the ashes. Some choose CloudHaven purely as a keepsake home for these little treasures.

Look closely and you'll find four little paw prints: one begins right beside your pet's name, and three more walk up the rainbow path, all the way to the front door. It's the story the whole piece tells — they crossed the rainbow, and they made it home. On the back of the cloud, a crescent moon and small stars are pressed softly into the surface, keeping watch while they sleep.

Very close — and slightly, beautifully, its own. Each piece is cast and hand-painted, so tiny variations in tone and surface are part of its character, not defects. The images on this page are high-fidelity design renders of the finished piece; we'll share real studio photos with every production update.

After you order, we'll email you to confirm the exact spelling of your pet's name (and a date, if you'd like one). It is laser-engraved on the brushed-gold nameplate beside the start of the rainbow path, then set into the cloud and checked by hand before packing.

Not electrically — the windows and doorway are hand-painted in a warm, glowing yellow, so the house always looks like someone's home. There is no bulb or battery inside. Many families place their CloudHaven near a soft bedside lamp in the evening; the matte finish catches warm light beautifully. A light-up edition may come in the future.

Every CloudHaven ships in protective foam packaging, insured. If anything arrives damaged, send us a photo within 48 hours and we'll replace it free of charge — no returns, no arguments. This piece matters too much to get wrong.

You can cancel for a full refund any time before engraving begins (we'll tell you exactly when that is). Because each piece is personalized, we can't restock engraved items — but if something is wrong with your order, we will always make it right.